Client Care

Adrena Line’s top priority is the well being of each and every person who takes part in the tour. All aspects of our course and every piece of our equipment are held to the highest standards of safety.

All equipment utilized in the zip course has been engineered and exceeds industry standards to ensure a fun, enjoyable experience. Our ziplines and platforms have been inspected and registered with the BC Safety Authority. In addition, our guides are thoroughly trained in every aspect of working at heights so you can feel confident you are in good hands on your tour.

All guests are requested to read and required to sign a Release of Liability, Waiver of Claims and Indemnification Agreement prior to participating in a Adrena Line Eco Adventure Tour.

Health Recommendations and Physical Requirements:

• Adrena Line's minimum age requirement is 5yrs.
• Adrena Line's minimum weight requirement is 40lbs/18kgs to a maximum of 275lbs/125kgs.
• Children weighing between 40lbs/18kgs and 60lbs/27kgs will be required to zip tandem with a guide. 
• Guests should be prepared for some light physical activity. The tours include negotiating stairs and some short distance walking.
• If required, guests should come prepared with their own allergy medications.
• If you are unsure about your physical ability, a physician should be consulted prior to the tour.
• There is no smoking, alcohol, or drug use permitted at anytime prior to, or throughout, the tour.
• Adrena Line Adventure Tours is not obligated to complete a tour if participants are found to be endangering the safety of themselves, others or the environment. Refunds will not be given in these situations.

What To Bring

• Adrena Line provides each guest with all the equipment needed to participate in the tour including custom designed harnesses and climbing helmets
• Required - Hiking boots or athletic type footwear – No dress shoes, high-heels and sandals
• Dress for the day’s weather but be advised that west coast weather can change quickly and unexpectedly. In summer, shorts and t-shirts are often suitable. In Spring and Fall, layering clothing is often a good idea.
• Rain gear - rain parkas are available
• Valuables can be stored at our office location
• All Adrena Line tours are non-smoking